Goop Wellness Subscription Terms & Conditions
If you purchase a subscription at goop, you will receive regular shipments of those products based on the frequency you choose; goop offers 30-, 60-, or 90-day subscriptions. Your subscription will continue for each subscription period until you cancel. Please note that on the initial order shipped, if the product falls under the $75 shipping threshold, a standard shipping fee of $6.95 will be applied to the first order. All recurring orders thereafter will ship free of charge. You may skip a subscription shipment, make changes to or cancel your subscription at any time, as set forth below. There is no additional fee associated with the subscription, and there is no minimum purchase obligation.
AUTORENEWAL AND RECURRING CHARGES APPLY. By purchasing a subscription, you agree that goop (or its third-party payment processor) may charge you an initial and recurring subscription fee, without further authorization from you, at our then-current subscription rate. You accept responsibility for all recurring charges and your subscription will continue until you cancel your subscription. We will notify you before each recurring charge. There is no minimum purchase obligation.
CANCELLATION. You may cancel your subscription at any time. To cancel, log in to your goop account, click the “subscriptions” tab, then click “cancel.” You may also cancel by contacting goop customer service at 1-844-WTF-GOOP. If you cancel before the next recurring payment is charged, then your subscription will terminate automatically and goop will not charge your payment provider for any subsequent subscription period. If you cancel while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), goop will continue to process your order; your subscription will terminate automatically after the last order is shipped.
SKIP A SHIPMENT. You may also skip a shipment at any time. To skip a shipment, log in to your goop account, click “subscriptions,” then “skip a shipment.” If you skip a shipment before your next recurring payment is charged, goop will cancel the next scheduled delivery for your subscription and your payment method will not be charged for the skipped shipment. If you skip a shipment while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), goop will continue to process your order for that period and skip the following subscription period. After your skipped shipment, goop will automatically re-start your subscription deliveries unless you skip the next shipment or cancel your subscription. Skipping a shipment does not cancel your subscription.
MANAGE YOUR SUBSCRIPTIONS. You can manage or make changes to your subscriptions at any time, by logging into your goop account, clicking “subscriptions” and following the prompts (e.g., view the status of your subscriptions, add or reactivate a subscription). Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., your payment has been charged but you have not yet received your shipment), in which case they will be reflected after the current order has been completed.
You agree that the we may terminate or suspend your subscription for any reason at any time in our sole discretion.
Goop Wellness products are not intended to diagnose, treat, cure or prevent any disease.