It has come to our attention that third parties impersonating goop and Gwyneth Paltrow are illegally using the goop brand and Gwyneth Paltrow’s image and likeness to commit fraud, especially on the internet and on social media. These fraudsters are targeting consumers and potential customers in advertisements and/or on social media, falsely promising goop products at a discount or under false promotional campaigns (e.g., sweepstakes or special sales). These fake and fraudulent advertisements are being posted by websites and social media accounts that are not and have never been affiliated with goop or Gwyneth Paltrow and will redirect you to their site, where a request for payment information is almost always involved.

It is of the greatest importance to goop and Gwyneth Paltrow to protect their trademarks and ensure that our names, logos, likenesses, and brands, as applicable, are not misused for fraudulent activities. goop does its utmost to ensure that any such activities are shut down.

To protect yourself, please be aware of the following:

  • We do not advertise any products, promotions, or sales from any social media accounts other than the official goop social media accounts (@goop, @goopsex, and @goodcleangoop on Instagram; @goop and @goodcleangoop on TikTok), Gwyneth Paltrow’s official social media account (@gwynethpaltrow on Instagram), and/or the social media accounts of our authorized retailers and Amazon.
  • We do not advertise any products, promotions, or sales from any websites or emails other than the official goop websites ( or, official websites of our authorized retailers and Amazon, official goop emails, or official emails from our authorized retailers and Amazon.
  • We do not send emails from a public email account (e.g., Hotmail, Gmail, etc.). Emails will come from a custom domain.

Don’t be a victim of a scam. If an offer seems too good to be true, it probably is.

We strongly recommend doing the following when you receive an offer, promotion, or advertisement:

  • Cross-checking the background of the sender, vendor, or supplier.
  • Critically checking the website to see whether it looks professional and has adequate contact information, imprint, product pages, etc.
  • Trying other contact opportunities, such as another telephone number, other email addresses, etc.
  • Looking for spelling and grammatical errors in the email or on the website.
  • If you still have any doubt as to whether you are facing a scam, we recommend that you immediately discontinue all communications with the source and instead report them to your local police, report them via the applicable social media site’s internal reporting pathways, or report the email as spam and block the sender.
  • If you have questions about an offer or promotion that is advertised as being made by goop, please email goop customer service directly at [email protected] so that we can confirm.